WP 12 | 10 Incentives, job satisfaction and performance: empirical evidence in italian social enterprises

Publication date: 18 March 2010
Research areas: Measurement and Impact, Misurazione e Impatto
Publication categories: Working papers
Tags: employment, worker and producer, social enterprises, lavoro, imprese sociali, lavoratori e produttori

The paper offers a contribution to the understanding of the relations between incentives, satisfaction and performance of employees in social enterprises. It starts by criticizing the general hypotheses of the principal-agent theory and especially that employee satisfaction is determined exclusively by the level of salary received. These criticisms are explained both by looking to the organizational definition of job satisfaction by Locke and by taking a behavioural economics perspective.