BUILDING SERVICES AND INTERVENTIONS: co-design in practice
This is the third and final report returning the results of Euricse’s research on collaborative welfare in Italy. This new study places special emphasis on the operational dimension of co-design, considering it a key element in the success of new collaborations between public administration and the Third Sector.
The first chapter focuses on the operation of work tables, analyzing who participates, how they do it, through what tools, and with what impacts on participant satisfaction and motivation. Managing work tables effectively is not a simple task and requires complex considerations: not all tables produce the same results, some are aligned with collaborative goals, while others may generate unintended effects.
The second chapter examines the process of transforming ideas into operational projects, investigating how different ideas from different actors converge into executive planning, highlighting issues to consider, learnings and critical issues that may arise during this crucial step.
The third chapter delves into the final output of the collaborative process, the creation of partnership agreements, providing a detailed analysis of the challenges and opportunities in the national collaborative welfare context. Questions are asked such as: are there substantial differences between the contractual arrangements of co-design and those of traditional service contracting? What are the distinctive elements of these arrangements? And what potential issues may arise? It is also highlighted that collaborative arrangements differ significantly from competitive arrangements, and that identifying and managing these differences is critical to assessing the effectiveness of new collaborative practices.
This third publication concludes the trilogy of reports on the results of research on collaborative welfare promoted by Euricse, a unique work of its kind in Italy. The series also includes previous publications on co-programming and co-design in Italy, as well as the conditions and constraints for enabling collaboration, already available online.
Scientific coordinator:
Luca Fazzi
Researchers:
Gianfranco Marocchi
Mirella Maturo
Giacomo Pisani
